Frequently Asked Questions
Most frequent questions and answers
🏁 Getting Started:
Vert.run is the #1 app for trail runners worldwide–we offer smart, high quality training programs combined with real, human coaching for just $25/month. (Seriously.)
Think of it like this: we’re more personal than Strava, way less complicated than Training Peaks, and a whole lot less expensive than a private coach.
Basically, we’re that sweet spot between an expensive private coach and a generic PDF training plan that you download from the internet.
If you’re looking for high-quality training for any distance (5k to 170k!) with weekly support from a human coach, Vert.run is perfect for you.
- Yes! After you sign up for Vert.run Pro (our $25 USD/month subscription) your Vert.run coach will be in touch within 24 hours to learn more about you and to adjust your training program to your race date.
Yes! We have a big selection of winter, off-season and pre-season plans. Plus. if you decide to subscribe to Vert.run Pro for $25 USD/month, you’ll get a personal Vert.run coach who will learn about your long term goals and help you pick the right plan.
Strava just covers the “activity tracking” part of your life as a trail runner–and Vert.run covers everything else.
With Vert.run, you’ll get daily workouts and follow video-guided conditioning routines specifically for trail and ultrarunners.
Plus, with Vert.run Pro, you’ll have a real, human coach to answer any questions and offer guidance at each step of the way, and you’ll stay inspired with our trail running video workouts, Vert.run podcast, and our welcoming community.
Yes! You really get a real, human coach with your Vert.run Pro subscription! Vert.run was built for trail runners, by trail runners, and we worked hard and applied our knowledge as professional trail runners ourselves to develop technology that lightens the manual workload for your coach.
That means that your plan itself is smart, and is auto-adapted to your needs–and then, your personal Vert.run coach checks your plan, guides and encourages you along the way, and makes any other changes that you need.
It’s free to access our free training plans, content, community and more.
Or, if you want weekly guidance from a personal Vert.run coach, you can subscribe to Vert.run Pro for $25 USD / month.
Yes, we do! Our mission is to make trail running accessible to everybody, everywhere–and a huge part of that is by offering you free, high-quality trail running training plans for beginners that adapt to your schedule, skill level and more.
Check out our training plan menu here to browse our free plans. (Tip: use the filter at the top to “see only free plans.”)
Absolutely not! Vert.run is home to people of ALL running experience levels.
We have athletes who have started with our “Couch to 5k” training plan, and have worked their way up to running their first 50k Ultramarathon…and we even have professional athletes who train with us, too, having huge results on the international stage.
Vert.run is home to every trail runner or person who wants to be a part of the trail running lifestyle.
Great question! You can get inspired by the awesome Vert.run athletes in our community here.
YES we absolutely can! In fact, that’s one of the questions we get asked the most.
We’ve helped hundreds of runners around the world cross the finish line of their first 50k ultramarathon.
The most popular Vert.run training plan for running your first ultramarathon? This one: “50k: Become an Ultrarunner.”
The Vert.run app is available in both English and Spanish, including all of our training plans. We also offer coaching in both English and Spanish.
The best way to be sure that you’ve chosen the perfect plan is actually to let a Vert.run coach match you with a plan!
How? Choose any plan for now, and then sign up for Vert.run Pro–then, your personal Vert.run coach will chat with you to figure out what the perfect plan is for you.
Or, you can scroll down to our “plan matcher” on this page.
🛫 Onboarding:
You can start a 7-day free trial for Vert.run Pro here.
After you sign up, you can expect to hear from your personal Vert.run coach within 24 hours. (Your coach is a real human being who is training/living their lives, and they reach out to each new athlete personally. That’s why your response isn’t instantaneous from them.) 🙂
Your Vert.run coach is a real human being who has normal work hours–so if you just signed up, you can expect to hear from them within 24 hours. 🙂
Our free training plans can’t be adjusted–but if you subscribe to Vert.run Pro, the answer is yes!
After you sign up for Vert.run Pro (our $25 USD/month subscription) your personal Vert.run coach will be in touch within 24 hours to learn more about you and to adjust your training program to your race date.
With your Vert.run Pro subscription, you can expect to hear from your personal Vert.run coach 1x per week.
When they do their weekly check-in on your training, they’ll answer any questions you’ve left them throughout the week, make any training plan adjustments that you’ve asked for, and keep a close eye on your training to make sure you’re feeling encouraged, inspired and on track.
First of all, we hope you’ve enjoyed your free training plan! We made them with a lot of love and are so happy you’ve used them!
To upgrade to Vert.run Pro, just click here.
(Or in the Vert.run Mobile App, you can click the “UPGRADE TO PRO” button in the top right corner.
Yes, we do–and it’s a darn good deal.
Our annual Vert.run Pro plan costs $216 USD / year, which breaks down to just $18 USD / month for your training plan + coaching.
This is a great way to stay accountable and healthy all year long, because your personal Vert.run coach will work with you to make sure you recover well after each race/goal, and keep you sharp but rested in the off-season.
⚙️ Managing your account:
Yes! In the mobile app, just switch to the “weekly” training view. Then in the top menu, click “Add a workout.” Or on desktop, you’ll find the “add a workout” button to the top left of your screen.
Yes! We currently offer integrations with Garmin, Suunto and Strava.
To connect your device, click your profile photo → settings → connect your device.
If you don’t have a GPS watch, you can also use our free trail running GPS tracker! We built it ourselves. 🙂
Yes! To connect your Strava account to Vert.run, click your Vert.run profile photo → settings → connect your device.
If you don’t have a GPS watch, you can also use our free trail running GPS tracker! We built it ourselves. 🙂
Don’t worry! We know GPS watches are expensive and that not everybody has one. That’s why we built our free trail running GPS tracker! We made it ourselves. 🙂
Our annual Vert.run Pro subscription is a great way to stay accountable and healthy all year long, because your personal Vert.run coach will work with you to make sure you recover well after each race/goal, and keep you sharp but rested in the off-season.
It’s also a darn good deal–our annual Vert.run Pro plan costs $216 USD / year, which breaks down to just $18 USD / month for your training plan + coaching.
🧐 About Vert.run:
Vert.run is based in the USA. We’re currently headquartered in Delaware, but are planning a move to Boulder, Colorado in 2023. (Our team is really international–check us out!)
Vert.run was started by three trail runners (and friends!) back in 2017.
Max, Moises and Kirsten worked really hard to build Vert.run from zero, and today we’ve grown to a team of 13 people working for Vert.run…and over 85,000 trail runners from over 100 countries (!) train with our trail running app.
